Sales conditions

SALES CONDITIONS :
 

GENERAL INFORMATION

ALL OF PEP’S SPIRIT’S MTB TOURS ARE CONTROLLED AND APPLY TO THE NATIONAL SPORTS CODE (SUPERVISED PHYSICAL ACTIVITIES AND SPORTS). INSTRUCTORS’ DEGREES ARE AVAILABLE ON DEMAND.

PROFESSIONAL LIABILITY INSURANCE

PEP’S SPIRIT IS INSURED BY A PROFESSIONAL LIABILITY INSURANCE FOR GUIDED MTB ACTIVITIES (POLICE N˚119 063 388 TO THE MMA)

BOOKINGS AND SALES CONDITIONS

OUR RATES ARE INDICATED IN €, PRICE PER PERSON (UNLESS SPECIFIED). A 30% DEPOSIT AS WELL AS A SIGNATURE TO THE CONTRACT ARE REQUIRED WHILE BOOKING COURSE SESSIONS, AND DUE A WEEK BEFORE THE EVENT. ALL RIGHTS TO CANCEL ARE RESERVED TO PEP’S SPIRIT IF MINIMUM AMOUNT OF PARTICIPANT IS NOT REACHED.

CANCELLING & REFUNDS POLICIES

CANCELLATION FROM CUSTOMER: NO REFUNDS OR EXCHANGES WILL BE MADE. HOWEVER, WE REALISE THAT EXCEPTIONAL CIRCUMSTANCES MAY OCCUR, BUT REQUIRES MEDICAL PROOF/DOCUMENTATION. CANCELLATION FROM PEP’S SPIRIT: CIRCUMSTANCES BEYOND CONTROL MAY LEAD TO THE CANCELLATION OF ONE’S TRIP. DAMAGES CAN BE DEDUCED FROM THE FULL REFUND AMOUNT. REASONS FOR ANNULMENT INCLUDE :

  • DANGEROUS WEATHER CONDITIONS, WILDFIRE, CLOSED MOUNTAINS. MORE INFORMATION AVAILABLE BY PHONE: 0498105541
  • MINIMUM AMOUNT OF PARTICIPANT NOT REACHED.

INTERRUPTION OF SERVICE

PEP’S SPIRIT OPERATES ON FIXED-RATES. UNDER NO CIRCUMSTANCES, NO REFUNDS CAN BE MADE IN CASE OF INTERRUPTION.

SALES AND BOOKING CONDITIONS

OUR SALES AND BOOKING POLICES MUST BE ENTIRELY ACKNOWLEDGED AND ACCEPTED BY THE CLIENT WHILE BOOKING OUR SERVICES.

PERSONAL LIABILITY INSURANCE

PERSONAL LIABILITY INSURANCE IS NOT INCLUDED IN OUR SERVICES AND RATES.